FAQs
I have questions! How can I contact Lyons Paperie?
Email is the best way to reach us!
Our updated hours for phone and email are M-F 10AM-3:00PM
Thank you for your patience. Below is the dedicated email specific to our Walters Wedding Estates clients!
How long does this all of this take?
Once you submit all of the information needed for your stationery (questionnaire + guest list), a digital mockup will be provided to you within 7 BUSINESS days. Once you approve the designs, these are sent to the printer and mailed directly to you for assembly and mailing. Delivery of the final printed products takes between 7-10 business days.
Do you include postage?
Your package does not include postage! It will be the responsibility of the client to assemble (stuff the envelope and stamp) and go to a post office to drop off the assembled invitations.
How much postage do I need?
For domestic postage - anything weighing under 1 oz is typically $.68 (a forever stamp). For a 4 piece suite, you should account for stamps for both the invitation envelope as well as the RSVP envelope.
Below is a link to all forever stamps, or a direct link to the wedding/love specific forever stamps.
Forever Stamps
Love and Wedding Forever Stamps
Typically for Canadian recipients, a single international stamp will suffice (International Stamps).
For all other international recipients, it is best to go in-person to make sure the adequate postage is applied. You will not be able to apply postage to your RSVP envelope, as your guests will need to apply their country's postage.
What if I don’t have all my guest addresses ready?
There’s a couple of options here for you. You can go ahead and list out the ones you know, and account for blank envelopes so that you can hand write these.
Or, you can wait until you’ve received everyone’s addresses to submit.
Please note that your invitations will not be sent to print until we receive an address list from you.
What if I need to order extra invitations?
Not a problem! If you need more than what you are contracted for, we’ll send you an invoice for the additional invitation suites. You’ll be send a vendor invoice to sign and this will be sent to your GM and added to your portal. All billing will go through your venue.
How long is my credit valid?
We recommend you use within the two moths following your wedding date!